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DORA · Chapter III: ICT-related incidents
Art.17(3)(d)

ICT-related incident management process

frameworkDORA (Regulation (EU) 2022/2554) sectionChapter III: ICT-related incidents csf 2.0RS.CO-03 topicsCommunication frameworks0 8 2 3
Official textset out plans for communication to staff, external stakeholders and media in accordance with Article 14 and for notification to clients, for internal escalation procedures, including ICT-related customer complaints, as well as for the provision of information to financial entities that act as counterparts, as appropriate;Regulation (EU) 2022/2554 (DORA), Official Journal of the European Union. © European Union, https://eur-lex.europa.eu (reuse authorised with acknowledgement; only the Official Journal text is authentic)

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Equivalents of Art.17(3)(d) in other frameworks
FrameworkRequirementTitleLinkSource / reason
NIST CSF 2.0RS.CO-03Information is shared with designated internal and external stakeholdersEditorialSame topic: Communication (editorial pick)
ISO 27001A.5.6Clause 7.4Contact with special interest groups; CommunicationEditorialSame topic: Communication (editorial pick)
1 loosely related (not mappings)
A.5.26 Response to information security incidents Loosely related
Only shares CSF RS.CO-03: related, not a mapping
CIS v8.1CIS 17.2CIS 17.6Establish and Maintain Contact Information for Reporting Security Incidents; Define Mechanisms for Communicating During Incident ResponseEditorialSame topic: Communication (editorial pick)
SOC 2CC2.3Communication with external partiesEditorialSame topic: Communication (editorial pick)
PCI DSS12.8.212.8.412.10.112.10.6Written agreements with service providers; Service provider compliance monitored annually…Loosely relatedNo mapping. Only shares CSF RS.CO-03: related, not a mapping
CMMCIR.L2-3.6.2Incident ReportingEditorialSame topic: Communication (editorial pick)
1 loosely related (not mappings)
IR.L2-3.6.1 Incident Handling Loosely related
Only shares CSF RS.CO-03: related, not a mapping
800-53IR-7Incident Response AssistanceEditorialSame topic: Communication (editorial pick)
4 loosely related (not mappings)
IR-4 Incident Handling Loosely related
Only shares CSF RS.CO-03: related, not a mapping
IR-6 Incident Reporting Loosely related
Only shares CSF RS.CO-03: related, not a mapping
SR-3 Supply Chain Controls and Processes Loosely related
Only shares CSF RS.CO-03: related, not a mapping
SR-8 Notification Agreements Loosely related
Only shares CSF RS.CO-03: related, not a mapping
HIPAA§164.308(a)(1)(ii)(D)§164.308(a)(6)§164.308(a)(6)(ii)§164.314(a)(2)(i)Information System Activity Review; Security Incident Procedures…Loosely relatedNo mapping. Only shares CSF RS.CO-03: related, not a mapping
+2 more loosely related (not mappings)
§164.314(a)(2)(iii) Business associate contracts with subcontractors Loosely related
Only shares CSF RS.CO-03: related, not a mapping
§164.314(b)(2)(iv) Group Health Plan Implementation Specification Loosely related
Only shares CSF RS.CO-03: related, not a mapping
GDPR—No requirementNo mapping in our dataNo mapping in our data (only GDPR's security articles are mapped, editorially).
NIS24.3Crisis managementEditorialSame topic: Communication (editorial pick)
1 loosely related (not mappings)
3.5 Incident response Loosely related
Only shares CSF RS.CO-03: related, not a mapping
Essential Eight—No requirementNo mapping in our dataNo mapping in our data (Essential Eight links are editorial only).
CPS 234Para 25Response plans cover all stages and escalationEditorialSame topic: Communication (editorial pick)
Cyber Essentials—No requirementNo mapping in our dataNo mapping in our data (Cyber Essentials covers five technical controls only).

Crosswalk a published crosswalk (NIST, ENISA, CIS, PCI SSC) makes the link · Editorial ControlMapping's judgement where no crosswalk exists; the reason is shown · Loosely related only shares a CSF 2.0 outcome: worth checking, not a mapping · No mapping in our data nothing mapped in our data; often new work, but check the coverage notes. How links are sourced.